Shipping Policy

Each of our pieces is handcrafted with love by artisans from across India. Our products are neither machine-made nor mass-produced; they are created using natural materials and traditional techniques. This means that every item is unique in its way, and no two products will be the same. As a result, there might be occasional delays or challenges in production and delivery.

We are dedicated to delivering your new utensils after they have been carefully finished, thoroughly quality-checked, and securely packaged for transport. We’ll stay in touch with you throughout the process and address any challenges that come up. Your new utensils represent the combined effort and care of many talented individuals.

You will receive a SMS and email with the tracking AWB number once your order is dispatched. Click on that to check your package’s current location. 

We ship to all the locations served.

Our delivery partners will try thrice, then it’ll come back to us and your order will stand cancelled, Please ensure you provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order smoother.

While we try to ensure that the product reaches you within the delivery time communicated, exigencies may delay the delivery. In such cases, please do not worry. Get in touch with us for the latest update on your shipment if we have already not gotten in touch with you.

For Residences/ Offices situated on ground floor, products would be handed over to doorstep

Shipping charges are calculated as per weight & country. Please e-mail your selection to pitaltamba1@gmail.com for us to get you an exact quote for shipping charges from our courier partners.

We deliver products across India within 10-14 business days from the date of order confirmation.

Please read all the descriptions carefully because we don’t accept exchanges and returns in international orders. Customs are applicable as per originals and are payable by the customer at the time of delivery.